Customer Care Agent — Paid Training & Bonuses (Onsite)

Neksjob Philippines; Tarlac City; On-site; PHP 167,400 - 234,360; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

HMO

Career growth opportunities

Job summary

Neksjob Philippines in Tarlac City is hiring Call Center Agents for an on-site role. No BPO experience is required, as comprehensive training will be provided to help you succeed.

If you have strong communication skills, a positive attitude, and a willingness to learn, we want to hear from you. As a Call Center Agent, you will handle customer calls, resolve inquiries, document interactions, and work toward quality targets.

Qualifications

• High school graduate or senior high school graduate.
• No BPO experience required; fresh graduates welcome to apply.
• Basic computer navigation and typing skills.
• Willing to work onsite with shifting schedules, including weekends and holidays.
• Positive attitude and eagerness to learn.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Assist customers with inquiries, concerns, and basic troubleshooting.
• Provide accurate information about products, services, and company policies.
• Maintain customer records by documenting interactions in the system.
• Resolve customer issues or elevate them to the appropriate department when necessary.
• Meet quality standards and performance targets.
• Follow company policies and call center procedures.

Skills

Communication skills

Positive attitude

Willingness to learn

Education

High School Graduate (Old Curriculum) or Senior High School Graduate

Tools

Typing skills

Basic computer skills

Job description

Neksjob Philippines in Tarlac City is hiring Call Center Agents for an on-site role. No BPO experience is required, as comprehensive training will be provided to help you succeed.

If you have strong communication skills, a positive attitude, and a willingness to learn, we want to hear from you. As a Call Center Agent, you will handle customer calls, resolve inquiries, document interactions, and work toward quality targets.