Call Center Agent - Onsite Training, Bonuses & Growth

Neksjob Philippines; Baguio; On-site; PHP 223,200 - 312,480; Full time

Benefits offered by this job

Equity incentive plan

Commission

Performance bonus

Incentives

HMO

Job summary

Neksjob Philippines is hiring Call Center Agents to join our on-site team in Baguio. No BPO experience is required as we provide comprehensive training to help you succeed.

If you have excellent communication skills, a positive attitude, and a willingness to learn, we'd love to hear from you! Responsibilities include handling calls, assisting customers, providing product information, and maintaining accurate records while meeting quality standards and following company procedures.

Qualifications

• High School Graduate (Old Curriculum) or Senior High School Graduate.
• No BPO experience required; fresh graduates and career shifters are welcome to apply.
• Basic computer navigation and typing skills.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Assist customers with inquiries, concerns, and basic troubleshooting.
• Provide accurate information about products, services, and company policies.
• Maintain customer records by documenting interactions in the system.
• Resolve customer issues or meet quality standards and performance targets.
• Follow company policies and call center procedures.

Skills

Communication skills

Typing speed

Customer-oriented

Education

High School Diploma (Old Curriculum) or Senior High School

Tools

Basic computer navigation

Job description

Neksjob Philippines is hiring Call Center Agents to join our on-site team in Baguio. No BPO experience is required as we provide comprehensive training to help you succeed.

If you have excellent communication skills, a positive attitude, and a willingness to learn, we'd love to hear from you! Responsibilities include handling calls, assisting customers, providing product information, and maintaining accurate records while meeting quality standards and following company procedures.