On-Site Call Center Agent — Customer Care, Paid Training

Neksjob Philippines; Davao del Sur; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

Paid Training

HMO and Other Benefits

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is hiring Call Center Agents who are approachable, customer-focused, and ready to make a difference. You’ll handle incoming calls, provide product information, resolve issues, and ensure every caller has a positive experience.

Daily tasks include taking courteous calls, updating accounts, following scripts, keeping records, and meeting performance targets. Training is provided and on-site work is required.

Qualifications

• Willing to work on site.
• Education: At least high school or senior high school graduate.
• Basic computer literacy.

Responsibilities

• Answering calls in a courteous and professional manner.
• Providing correct and useful product information.
• Resolving customer problems quickly and smoothly.
• Helping with account updates and service requests.
• Keeping detailed records of each conversation.
• Adhering to company policies, scripts, and performance targets.

Education

At least high school or senior high school graduate

Tools

Basic computer literacy

Job description

Neksjob Philippines is hiring Call Center Agents who are approachable, customer-focused, and ready to make a difference. You’ll handle incoming calls, provide product information, resolve issues, and ensure every caller has a positive experience.

Daily tasks include taking courteous calls, updating accounts, following scripts, keeping records, and meeting performance targets. Training is provided and on-site work is required.