On-Site CSR Call Center Agent | Customer Care Pro

Neksjob Philippines; Pampanga; On-site; PHP 355,446 - 425,754; Full time

Job summary

Neksjob Philippines is seeking a Call Center Agent to join the team in Pampanga. You will handle customer inquiries, provide information about products and services, and ensure a positive customer experience.

Role requires at least 6 months of call center experience and willingness to work on site. A high school or senior high school diploma is the minimum education requirement. The position offers a salary package up to 35,000 PHP and opportunities to grow with the company.

Qualifications

• At least 6 months call center experience
• Willing to work on site
• Education: At least high school or senior high school graduate

Responsibilities

• Manage incoming calls with professionalism and courtesy
• Assist customers by providing product and service details
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep records updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Skills

Call center experience

Customer service oriented

Education

High school diploma

Job description

Neksjob Philippines is seeking a Call Center Agent to join the team in Pampanga. You will handle customer inquiries, provide information about products and services, and ensure a positive customer experience.

Role requires at least 6 months of call center experience and willingness to work on site. A high school or senior high school diploma is the minimum education requirement. The position offers a salary package up to 35,000 PHP and opportunities to grow with the company.