Customer Service Agent — Call Center Pro

Neksjob Philippines; Pampanga; On-site; PHP 200,880 - 334,800; Full time

Job summary

Neksjob Philippines is seeking a Customer Service Representative to join our on-site team in Pampanga. As a Call Center Agent, you will handle customer inquiries, provide product information, and resolve issues to ensure a positive experience.

The role requires at least 6 months of call center experience, a high school diploma or equivalent, and a willingness to work on-site. Salary is up to 30,000 PHP monthly with opportunities for performance-based rewards.

Qualifications

• At least 6 months of call center experience.
• Willing to work on-site.
• Education: At least high school or senior high school graduate.

Responsibilities

• Manage incoming calls with professionalism and courtesy.
• Assist customers by providing product and service details.
• Address and resolve issues promptly and accurately.
• Handle account updates, service requests, and related transactions.
• Keep records updated and document customer interactions.
• Adhere to company policies, scripts, and performance standards.

Job description

Neksjob Philippines is seeking a Customer Service Representative to join our on-site team in Pampanga. As a Call Center Agent, you will handle customer inquiries, provide product information, and resolve issues to ensure a positive experience.

The role requires at least 6 months of call center experience, a high school diploma or equivalent, and a willingness to work on-site. Salary is up to 30,000 PHP monthly with opportunities for performance-based rewards.