Onsite BPO: Customer Support & Technical Help (Shifts)

weSource Management Consultancy Firm; Muntinlupa; On-site; PHP 305,000 - 365,000; Full time

Benefits offered by this job

Onsite role

Multiple shifts

Job summary

weSource Management Consultancy Firm is hiring for a Customer Service/Technical Support role in Muntinlupa. This onsite position offers multiple shifts and a salary up to 30K, based on experience and interview results.

The candidate will handle inquiries via phone, email, and chat, providing accurate product and policy information while maintaining high service standards. Open to applicants with no experience who have completed Senior High School, with strong communication, patience, and the

Qualifications

• Open to no experience as long as Senior High School is completed.
• Strong communication and interpersonal skills are required.
• Ability to manage multiple tasks and handle high call volumes.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate and relevant information regarding products, services, and policies.
• Resolve customer concerns, issues, and complaints efficiently while ensuring customer satisfaction.
• Document and maintain detailed records of customer interactions and transactions.
• Collaborate with team members and other departments to continuously improve service quality.
• Meet individual performance metrics and actively contribute to overall team goals.

Skills

Communication

Interpersonal skills

Multitasking

Patience

Problem-solving

Education

Senior High School

Job description

weSource Management Consultancy Firm is hiring for a Customer Service/Technical Support role in Muntinlupa. This onsite position offers multiple shifts and a salary up to 30K, based on experience and interview results.

The candidate will handle inquiries via phone, email, and chat, providing accurate product and policy information while maintaining high service standards. Open to applicants with no experience who have completed Senior High School, with strong communication, patience, and the