E-Commerce Manager

Global Dollarstore

Metro Manila

On-site

PHP 700,000 - 1,000,000

Full time

3 days ago

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Benefits offered by this job

Competitive salary package

Performance-based incentives

Career growth and development

Job summary

Global Dollarstore is seeking an E-Commerce Manager to lead and grow our online retail presence. You will oversee all e-commerce platforms, optimize product listings, pricing, and campaigns to boost sales and profitability.

You will collaborate with Marketing, Merchandising, Operations, and Customer Service to improve the shopping experience, monitor performance metrics, and identify growth opportunities in a fast-paced environment.

Qualifications

Bachelor's degree in Business, Marketing, E-Commerce, Retail Management, or a related field.
Experience with e-commerce platforms and online marketplaces.
Strong analytical and problem-solving skills.
Excellent communication, organizational, and project management skills.
Highly organized, detail-oriented, and able to manage multiple priorities.

Responsibilities

Manage day-to-day operations of the company's e-commerce platforms and online stores.
Develop and implement strategies to increase online sales, revenue, and profitability.
Monitor product listings, pricing, inventory availability, promotions, and website content.
Plan and execute online campaigns, promotions, and sales activities.
Coordinate with Marketing, Merchandising, Operations, Warehouse, and Customer Service teams.
Monitor website and marketplace performance, traffic, conversion rates, and sales metrics.
Analyze customer behavior, market trends, and competitor activities to identify growth opportunities.
Ensure products are accurately presented online, including descriptions, images, pricing, and specifications.
Improve the online shopping experience and identify opportunities to increase customer engagement and retention.
Monitor order fulfillment, delivery concerns, returns, refunds, and customer issues in coordination with relevant teams.

Job description

About the role

We are looking for a results-driven E-Commerce Manager to oversee and grow our online retail business. The successful candidate will be responsible for managing our e-commerce platforms, driving online sales, improving customer experience, and developing strategies that support the company's overall business goals.

Key responsibilities

Manage day-to-day operations of the company's e-commerce platforms and online stores.
Develop and implement strategies to increase online sales, revenue, and profitability.
Monitor product listings, pricing, inventory availability, promotions, and website content.
Plan and execute online campaigns, promotions, and sales activities.
Coordinate with Marketing, Merchandising, Operations, Warehouse, and Customer Service teams.
Monitor website and marketplace performance, traffic, conversion rates, and sales metrics.
Analyze customer behavior, market trends, and competitor activities to identify growth opportunities.
Ensure products are accurately presented online, including descriptions, images, pricing, and specifications.
Improve the online shopping experience and identify opportunities to increase customer engagement and retention.
Monitor order fulfillment, delivery concerns, returns, refunds, and customer issues in coordination with relevant teams.

About you

Bachelor's degree in Business, Marketing, E-Commerce, Retail Management, or a related field.
At least 2-4 years of experience in e-commerce, online retail, digital marketing, or a related role.
Experience managing e-commerce platforms and/or online marketplaces.
Strong understanding of online sales, digital marketing, merchandising, and customer experience.
Proficient in Microsoft Office, Google Workspace, and e-commerce analytics/reporting tools.
Strong analytical and problem-solving skills.
Excellent communication, organizational, and project management skills.
Highly organized, detail-oriented, and able to manage multiple priorities.
Results-oriented with a strong commercial mindset.
Experience with platforms such as Shopify, WooCommerce, Lazada, Shopee, TikTok Shop, or similar marketplaces is a plus.