ONLINE SALES SUPERVISOR
Company: Sukirent (Aiple Regeneration Inc.)
Work Setup: Onsite
Work Schedule: Dayshift
Salary: 25,000 to 30,000 Negotiable based on experience and qualifications(Even higher)
Additional Incentives: Performance-based sales incentives
Employment Type: Full-time
Job Summary
Sukirent is urgently looking for a capable and results-driven Online Sales Supervisotor to lead, coach, and manage the online sales team. The successful candidate will oversee daily sales operations, monitor performance, implement sales strategies, and help the company achieve its sales objectives.
We are looking for a hands-on leader with relevant e-commerce, online sales, or telesales supervisory experience who can help build and develop a productive sales team.
Key Responsibilities
Sales Team Leadership
- Supervise, guide, and motivate sales agents to achieve individual and team targets.
- Conduct regular coaching, performance reviews, and team briefings.
- Monitor agent attendance, productivity, work discipline, and performance.
- Assist with onboarding and training new sales team members.
Sales Performance Management
- Monitor daily, weekly, and monthly sales results.
- Track key performance indicators, conversion rates, customer inquiries, and sales productivity.
- Prepare and submit regular sales performance reports to management.
- Identify performance gaps and implement appropriate improvement plans.
Sales Strategy and Improvement
- Develop and implement strategies to improve sales conversion and team productivity.
- Identify sales challenges and recommend practical solutions.
- Ensure agents follow approved sales processes, scripts, and company policies.
- Help establish efficient sales workflows as the company expands.
Customer Service and Coordination
- Ensure professional handling of customer inquiries and sales-related concerns.
- Coordinate with relevant departments to resolve issues affecting sales.
- Monitor customer feedback and recommend improvements.
Reporting and Compliance
- Maintain accurate sales reports and performance records.
- Ensure compliance with company policies, procedures, and reporting requirements.
- Provide management with updates on achievements, challenges, and recommendations.
Qualifications and Requirements
- Preferably at least 1 year of supervisory or team leadership experience** in e-commerce, online sales, telesales, or a related field.
- Proven ability to manage sales agents and monitor sales targets.
- Strong leadership, communication, coaching, and problem-solving skills.
- Good analytical skills and proficiency in sales reporting and spreadsheets.
- Results-oriented, organized, proactive, and comfortable working in a target-driven environment.
- Willing to work onsite in Manila City.
- Applicants must be37 years old or younger**.
- Open to all genders.
Compensation and Incentives
- Salary is 25,000 to 30,000 negotiable based on experience, qualifications, and salary expectations.
- Performance-based sales incentives, subject to the company's approved incentive structure.