Online Grocery Operations Lead

Gerald.ph

Makati

On-site

PHP 900,000 - 1,500,000

Full time

12 days ago

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Job summary

Gerald.ph in Makati, Philippines, seeks an Operations Manager to oversee the end-to-end online grocery business, including inventory management, product availability, order fulfillment, and logistics coordination.

You will drive online store performance through website updates, product listings, pricing oversight, and social media campaigns. The role also demands recruiting, training, and supervising operational staff across functions.

Qualifications

5+ years in food retail, food service, commissary, warehouse, or e-commerce operations.
Experience supervising teams and managing operational processes.
Knowledge of inventory management, purchasing, and logistics.
Background in hotel, restaurant, catering, or food-service operations.

Responsibilities

Oversee end-to-end operations of the online grocery platform.
Manage daily website updates, product listings and display quality.
Review pricing and monitor product margins.
Monitor inventory levels for fresh, frozen, and dry goods and conduct monthly counts.
Manage purchasing and replenishment of products.
Source new products and suppliers.
Monitor daily order processing and delivery fulfillment.
Supervise logistics operations, including customer service, drivers, trucks, and riders.
Coordinate and review social media content and marketing campaigns.
Recruit, train, and supervise operational staff.