Online Customer Service Representative

PG Playground Company; South Cotabato; Remote; PHP 223,200 - 334,800; Full time

Job summary

A customer service-focused company is seeking individuals for a remote customer service position. Responsibilities include responding to customer inquiries on various platforms, resolving complaints, and assisting with product information. Candidates should possess a High/Senior High School diploma and demonstrate proficiency in TikTok, along with strong interpersonal skills. Fresh graduates and students are encouraged to apply, providing a flexible work environment.

Qualifications

• Fresh graduates or students welcome to apply.
• Excellent communication skills required.
• Friendly demeanor and adaptability needed.

Responsibilities

• Provide timely responses to customer inquiries via email, chat, and social media.
• Resolve customer complaints with empathy and efficiency.
• Assist customers with product information and order management.

Skills

Proficiency in TikTok

Financial literacy

Strong interpersonal skills

Education

High/Senior High School diploma

Job description

Responsibilities

• Provide timely and accurate responses to customer inquiries via email, chat, and social media.
• Resolve customer complaints with empathy and efficiency.
• Assist customers with product information and order management.
• Maintain detailed records of customer interactions.
• Collaborate with team members and other departments to enhance service quality.

Qualifications

• Educational Qualifications: High/Senior High School diploma required.
• Experience Level: Fresh graduates or students welcome to apply.
• Skills and Competencies: Proficiency in TikTok, financial literacy, and strong interpersonal skills.
• Responsibilities and Duties: Assist customers online, resolve inquiries, and promote products on TikTok.
• Working Conditions: Remote work environment with flexible hours.
• Qualities and Traits: Excellent communication skills, friendly demeanor, and adaptability.