Online Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.; Metro Manila; On-site; PHP 223,000 - 290,000; Full time

Benefits offered by this job

HMO

Flexible Hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. in Pasig is seeking an entry-level call center agent to serve as the main link between the company and its customers. You will handle inbound and outbound communications and address inquiries.

Ideal candidates have a bachelor's degree and are willing to start with no prior experience. The role is full-time on-site in Pasig and includes basic computer and CRM software duties to ensure customer satisfaction.

Qualifications

• Bachelor's degree or higher is preferred.
• No prior experience required for this entry-level role.
• On-site position located in Pasig, Philippines.

Responsibilities

• Handle inbound and outbound customer communications.
• Resolve inquiries and troubleshoot issues to maintain customer satisfaction.
• Use basic computer skills and CRM software to assist customers.

Skills

Active listening

Problem-solving

Communication skills

CRM software proficiency

Basic computer skills

Education

Bachelor

Tools

CRM software

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site - Pasig No Exp Required Bachelor Full-time

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

A call center agent serves as the primary link between a company and its customers. They handle inbound and outbound communications, resolve inquiries, troubleshoot issues, and maintain satisfaction. Ideal candidates possess excellent active listening, problem-solving, and communication skills, alongside basic computer and CRM software proficiency.