Online Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.; Las Piñas; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Incentives

HMO

Flexible Hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. is hiring for a call center agent in the Philippines. The role serves as the primary link between the company and its customers, handling inbound and outbound communications, resolving inquiries, and troubleshooting issues.

Candidates should have excellent active listening, problem-solving, and communication skills, along with basic computer and CRM software proficiency. The position offers incentives, health coverage (HMO), and flexible hours.

Qualifications

• Ability to handle inbound and outbound communications.
• Resolve inquiries and troubleshoot issues.
• Maintain customer satisfaction.
• Excellent active listening, problem-solving, and communication skills.
• Basic computer and CRM software proficiency.

Responsibilities

• Handle inbound and outbound communications.
• Resolve inquiries and troubleshoot issues.
• Maintain customer satisfaction.

Skills

Active listening

Problem solving

Communication skills

CRM software

Job description

Synlink Recruitment Outsourcing Co. Inc.

Job Description

A call center agent serves as the primary link between a company and its customers. They handle inbound and outbound communications, resolve inquiries, troubleshoot issues, and maintain satisfaction. Ideal candidates possess excellent active listening, problem-solving, and communication skills, alongside basic computer and CRM software proficiency.

Employee Recognition and Rewards

• Incentives

Insurance Health & Wellness

• HMO

Work-Life Balance

• Flexible Hours