Online Customer Service for Automotive Parts

Thunder Automotive Parts Inc.; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading automotive parts supplier is looking for a customer service representative to handle inquiries and coordinate with the operations team. The role requires at least 6 months of experience in automotive parts and strong communication skills. Ideal candidates can multitask and are willing to work onsite in Quezon City. Immediate start is preferred.

Qualifications

• At least 6 months to 1 year of experience in automotive parts.
• Proven experience in a customer service role.
• Ability to work independently and prioritize workload.

Responsibilities

• Respond to customer inquiries through online platforms.
• Coordinate with the online operations team to resolve customer concerns.
• Perform other related tasks as assigned.

Skills

Customer service skills

Excellent communication

Multitasking ability

Education

Bachelor's degree in Business Administration

Job description

Responsibilities

• Respond to customer inquiries through online platforms (Lazada and Shopee).
• Coordinate with the online operations team to resolve customer concerns.
• Perform other related tasks as assigned from time to time.

Qualifications

• REQUIRED: Atleast 6 months to 1 year of experience in automotive parts
• Bachelor's degree in Business Administration or a related field is preferred.
• Proven experience in a customer service role or as a counter partsman.
• Excellent written and verbal communication skills
• Ability to work independently, multitask and prioritize workload effectively.
• Willing to be assigned to the Quezon City head office – ONSITE
• Can start immediately