Onboarding Operations Specialist

INFINITO; Philippinen; Remote; PHP 279.000 - 502.000; Vollzeit

Zusammenfassung

Infinit-O is seeking an Onboarding Administrative Assistant to support a US-based provider onboarding team offshore. The role emphasizes accurate workflow execution, documentation, and quality control with clear communication and proactive issue escalation.

You will be highly organized, detail-oriented, and able to raise risks or discrepancies before they impact providers or internal teams. Prior healthcare knowledge is preferred to handle provider-related administrative details with

Qualifikationen

• Fluent written and verbal English communication.
• Strong organization, time management, and attention to detail.
• Excel skills: formulas, data handling, and basic troubleshooting.
• Ability to think critically and solve problems proactively.
• Experience working with CRM/workflow tools like Zoho or Sharepoint.

Aufgaben

• Complete onboarding-related administrative tasks accurately within established timelines.
• Maintain provider records, documentation, trackers, reports, and workflow updates across systems.
• Monitor work queues, support recurring onboarding activities, and adjust priorities with provider timelines.
• Document completed work and provide timely status updates on progress, delays, blockers, and next steps.
• Communicate professionally with providers and internal teams in clear written and verbal English, raise risks early, and escalate when needed.

Kenntnisse

English communication

Organization

Excel

Attention to detail

Problem solving

Critical thinking

Ownership

Proactive communication

Adaptability

Tools

Zoho

Sharepoint

Jobbeschreibung

Infinit-O is seeking an Onboarding Administrative Assistant to support a US-based provider onboarding team offshore. The role emphasizes accurate workflow execution, documentation, and quality control with clear communication and proactive issue escalation.

You will be highly organized, detail-oriented, and able to raise risks or discrepancies before they impact providers or internal teams. Prior healthcare knowledge is preferred to handle provider-related administrative details with