Healthcare Onboarding & Admin Specialist

Outsourcey; Philippines; On-site; PHP 320,000 - 420,000; Full time

Job summary

Outsourcey is hiring an Administrative Assistant specialized in healthcare onboarding to support our growing BPO operations in the Philippines. You will coordinate and manage the onboarding process for employees and caregivers, conduct virtual sessions, collect documents, and maintain accurate records across systems like HHAeXchange and Scan123.

You’ll collaborate with recruitment, office management, and management to ensure a smooth onboarding flow.

Qualifications

• 2.5+ years in administrative support, healthcare administration, or onboarding roles.
• Experience coordinating employee onboarding and collecting documentation.
• Experience conducting virtual onboarding sessions and communicating with new hires.
• Familiarity with healthcare onboarding and client onboarding processes.
• Strong data entry and record-keeping across multiple systems.

Responsibilities

• Coordinate and manage onboarding for employees and caregivers.
• Conduct virtual onboarding sessions and explain required paperwork and procedures.
• Collect personal information, documents, and forms from new hires.
• Follow up on incomplete applications and missing documentation.
• Coordinate with recruitment on onboarding status and required docs.
• Maintain employee and client records across systems (HHAeXchange, Scan123).

Skills

Administrative support

Healthcare administration

Onboarding coordination

Data entry

Microsoft Office

Google Workspace

English communication

HIPAA knowledge

Tools

HHAeXchange

Scan123

Microsoft Excel

Google Sheets

Job description

Outsourcey is hiring an Administrative Assistant specialized in healthcare onboarding to support our growing BPO operations in the Philippines. You will coordinate and manage the onboarding process for employees and caregivers, conduct virtual sessions, collect documents, and maintain accurate records across systems like HHAeXchange and Scan123.

You’ll collaborate with recruitment, office management, and management to ensure a smooth onboarding flow.