On-Site Voice Automation Operations Specialist

AI Rudder Pte Ltd; Taguig; On-site; PHP 420,000 - 680,000; Full time

Benefits offered by this job

Learning & Development

Global exposure

Ownership & autonomy

Team engagement

Career progression

Job summary

AI Rudder Pte Ltd in Manila seeks an Operational Specialist to design, deliver, and optimize voice automation products on-site. You will collaborate with internal and client teams to drive product excellence, manage delivery timelines, and boost operational efficiency in a fast-paced tech environment.

Key duties include building and refining robots (including TTS tweaks), monitoring performance, solving problems, and gathering user feedback to improve experience.

Qualifications

• Bachelor’s degree or equivalent work experience in a relevant field.
• 2-3 years of industry experience, particularly in technology or product operations.
• Familiarity with Internet-related products, platforms, and automation tools, with experience in voice product implementation and engagement.
• Strong organizational, multitasking, and time management skills.
• Excellent team collaboration, adaptability, and logical problem-solving abilities.
• Proactive, self-driven personality with the ability to perform well under pressure.
• Fast learner with a commitment to continuous learning, innovation, and iterative improvement.
• High integrity, strong work ethic, and respect for business ethics and conduct.

Responsibilities

• Design & Build: Develop and optimize robots, including scripting and Text-to-Speech (TTS) modifications.
• Collaborate: Work with external teams to build and implement solutions.
• Monitor: Track robot performance and ensure timely delivery.
• Manage Delivery: Oversee product delivery, providing updates and ensuring alignment with teams.
• Problem Solve: Track issues, analyze data, and improve processes.
• Support: Assist with extra tasks, plan new products, and improve performance.
• Improve Experience: Gather user feedback and optimize the product for better use.

Skills

Bachelor's degree or equivalent

2-3 years experience

Automation tools

Voice product implementation

Organizational skills

Team collaboration

Proactive mindset

Education

Bachelor's degree or equivalent

Tools

Automation tools

Job description

AI Rudder Pte Ltd in Manila seeks an Operational Specialist to design, deliver, and optimize voice automation products on-site. You will collaborate with internal and client teams to drive product excellence, manage delivery timelines, and boost operational efficiency in a fast-paced tech environment.

Key duties include building and refining robots (including TTS tweaks), monitoring performance, solving problems, and gathering user feedback to improve experience.