LLM Chatbot Delivery Lead — Conversational AI

AI Rudder Pte Ltd; Manila; On-site; PHP 1,000,000 - 1,800,000; Full time

Job summary

AI Rudder Pte Ltd, a Singapore-based conversational AI company, is seeking a hands-on Product Manager/Delivery Lead for Manila on-site. You will design and optimize Voicebot/Chatbot solutions, analyze feedback, and ensure successful delivery with stakeholders from business and tech teams.

You will leverage your experience with LLMs, prompt engineering, and data analytics to improve user experience and drive product success in a fast-paced environment.

Qualifications

• Bachelor's degree or above; able to communicate professionally in English.
• 2+ years of experience in Chatbot or Voicebot product delivery; hands-on experience with LLM applications (Prompt Engineering, RAG, Agent workflows) is a strong plus.
• Some technical background — read and understand code logic; comfortable with basic Python for data processing, API calls, and script writing; or a strong PM background with solid understanding of technical implementation.
• Familiar with at least one major LLM platform or framework such as OpenAI API, Claude, Coze, or Dify; understands prompt tuning and model evaluation basics.
• Strong data analysis skills — able to use conversation logs and metrics to drive optimization decisions.
• Clear logical thinking and strong writing skills — translate business requirements into structured prompts and well-designed conversation flows.
• Self-driven and results-oriented; able to work in a fast-paced, multi-threaded environment with strong execution and learning agility.
• Strong cross-team communication and coordination skills — drive progress in multi-stakeholder environments.

Responsibilities

• Design and deliver end-to-end Voicebot/Chatbot solutions powered by LLMs, including prompt writing and tuning, conversation flow design, and knowledge base setup.
• Analyze conversation data and perform bad-case attribution to identify model output issues and develop optimization strategies.
• Write Python scripts to support day-to-day work, including batch test case execution, log cleaning and analysis, and automated performance reporting.
• Manage the full project delivery lifecycle — coordinate internal/external stakeholders, track timelines and quality, provide updates on bot performance.
• Stay current on LLM and AI developments; evaluate new capabilities for business applicability and product improvement.
• Collaborate across teams to support other project needs and contribute to planning for new product rollouts.

Skills

Bachelor's degree

Chatbot/Voicebot delivery

Technical background

LLM platforms

Data analysis

Writing skills

Cross-team communication

English proficiency

Education

Bachelor's degree or above

Job description

AI Rudder Pte Ltd, a Singapore-based conversational AI company, is seeking a hands-on Product Manager/Delivery Lead for Manila on-site. You will design and optimize Voicebot/Chatbot solutions, analyze feedback, and ensure successful delivery with stakeholders from business and tech teams.

You will leverage your experience with LLMs, prompt engineering, and data analytics to improve user experience and drive product success in a fast-paced environment.