LLM Voicebot & Chatbot Delivery Lead — Onsite Manila

AI Rudder; Manila; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

AI Rudder in Manila is seeking a hands-on Product Delivery Specialist to lead design, delivery, and optimization of LLM-based Voicebot and Chatbot solutions. You will collaborate with business stakeholders, technical teams, and external vendors to bring AI-powered conversational products to life — and keep making them better.

The role emphasizes prompt engineering, data-driven optimization, Python scripting, and end-to-end project delivery.

Qualifications

• Bachelor's degree or above; able to communicate professionally in English
• 2+ years of experience in Chatbot or Voicebot product delivery; hands-on experience with LLM applications (Prompt Engineering, RAG, Agent workflows) is a strong plus
• Some technical background — able to read and understand code logic, comfortable with basic Python for data processing, API calls, and script writing; or a strong PM background with solid understanding of technical implementation
• Familiar with at least one major LLM platform or framework such as OpenAI API, Claude, Coze, or Dify; understands the basics of prompt tuning and model evaluation
• Strong data analysis skills — able to use conversation logs and business metrics to drive optimization decisions
• Clear logical thinking and strong writing skills — able to translate business requirements into structured prompts and well-designed conversation flows
• Self-driven and results-oriented; comfortable working in a fast‑paced, multi‑threaded environment with strong execution and learning agility
• Strong cross-team communication and coordination skills — able to drive progress efficiently in multi‑stakeholder environments
• Based in Manila Philippines; Fully On‑Site

Responsibilities

• Design and deliver end-to-end Voicebot/Chatbot solutions powered by LLMs, including prompt writing and tuning, conversation flow design, intent configuration, and knowledge base setup — from initial launch through continuous iteration
• Analyze conversation data and conduct bad case attribution to identify model output issues such as hallucinations, instruction‑following gaps, and multi‑turn context loss, then develop and execute optimization strategies
• Write Python scripts to support day‑to‑day work, including batch test case execution, conversation log cleaning and analysis, and automated performance metric reporting
• Manage the full project delivery lifecycle — coordinate internal and external stakeholders (business teams, tech teams, vendors), track timelines and quality, and provide regular updates on bot performance
• Stay current on LLM and conversational AI developments, evaluate new capabilities for business applicability, and drive continuous product improvement and user experience enhancement
• Collaborate across teams to support other project needs and contribute to operational planning for new product rollouts

Skills

LLM applications

Prompt engineering

Python scripting

Data analysis

Cross-team communication

English proficiency

Education

Bachelor's degree

Tools

OpenAI API

Claude

Coze

Dify

Job description

AI Rudder in Manila is seeking a hands-on Product Delivery Specialist to lead design, delivery, and optimization of LLM-based Voicebot and Chatbot solutions. You will collaborate with business stakeholders, technical teams, and external vendors to bring AI-powered conversational products to life — and keep making them better.

The role emphasizes prompt engineering, data-driven optimization, Python scripting, and end-to-end project delivery.