On-site Training Manager – BPO Coaching & Development

TASQ Staffing Solutions; Cebu City; On-site; PHP 45,000 - 70,000; Full time

Job summary

A staffing solutions company is urgently seeking to hire an on-site Training Manager in Cebu. The role requires at least 2 years of experience in the BPO industry and entails overseeing trainers and management staff, conducting training sessions, and addressing knowledge gaps. This position may offer a hybrid setup.

Qualifications

• At least 2 years of experience as a Training Manager in the BPO industry.
• Experience in overseeing process trainers and management roles.

Responsibilities

• Oversee process trainers, Assistant Managers, and Lead Assistant Managers.
• Facilitate training sessions as needed.
• Conduct Training Needs Analysis and develop action plans.

Skills

Coaching

Mentoring

Training Needs Analysis

Job description

TASQ is urgently seeking to hire an on-site Training Manager in Cebu. The pre-screening interview will be conducted via phone.

**Work Setup:** On-site/Possibly Hybrid

**Requirements:**

- At least 2 years of experience as a Training Manager in the BPO industry.

- Responsible for overseeing process trainers, Assistant Managers, and Lead Assistant Managers in alignment with the process.

- The role involves coaching and mentoring process trainers, Assistant Managers, and Lead Assistant Managers, facilitating training sessions as needed, conducting Training Needs Analysis, and developing action plans to address any knowledge gaps.