On-site Telehealth Appointment Specialist
ISTA Solutions
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Descripción de la vacante
ISTA Solutions is seeking an experienced Healthcare CSR to join our expanding team in Manila. You will support providers during telehealth, help ensure patients attend their appointments, and assist with basic troubleshooting during sessions.
Requirements include at least 6 months of healthcare BPO experience, strong MS Tools skills, excellent English, and willingness to work on-site in Shaw Blvd, Mandaluyong, with night shifts. We offer competitive pay and benefits.
Formación
- At least 6 months BPO experience handling a healthcare account.
- Appointment Setting experience is an advantage.
- Proficient in using MS Tools.
- Excellent verbal and written English skills.
- Must be willing to work on-site in Shaw Blvd, Mandaluyong.
- Amenable working night shifts.
Responsabilidades
- Support providers during telehealth consultations.
- Ensure patients confirm and attend their scheduled appointments.
- Contact and assist patients with telehealth services, including basic troubleshooting.
- Help recover missed appointments by following up with unreachable patients.
Conocimientos
Herramientas
Descripción del empleo
ISTA Solutions is seeking an experienced Healthcare CSR to join our expanding team in Manila. You will support providers during telehealth, help ensure patients attend their appointments, and assist with basic troubleshooting during sessions.
Requirements include at least 6 months of healthcare BPO experience, strong MS Tools skills, excellent English, and willingness to work on-site in Shaw Blvd, Mandaluyong, with night shifts. We offer competitive pay and benefits.
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