Customer Care Pro — Call Center Agent (Pasig) | Equity & Bonuses

Neksjob Philippines; Pasig; Presencial; PHP 201 000 - 257 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Equity Incentive Plan

Commission

Performance bonus

Incentives

Resumo da oferta

Neksjob Philippines in Pasig seeks an on-site Call Center Agent – Customer Care with 1-3 years of experience and a High School diploma. This role focuses on delivering excellent customer support and resolving issues promptly, while maintaining accurate customer records and achieving satisfaction targets.

As a dedicated professional, you will handle inquiries, address complaints, provide solutions, and follow up to ensure concerns are resolved.

Qualificações

• At least 1 year of call center experience.
• Strong customer service and communication skills.
• Good problem-solving abilities.
• Professional, patient, and reliable.

Responsabilidades

• Assist customers with questions and concerns.
• Handle complaints professionally.
• Provide appropriate solutions and recommendations.
• Follow up on unresolved customer concerns.
• Maintain accurate customer records.
• Achieve customer satisfaction and performance goals.

Conhecimentos

Customer service

Communication skills

Problem solving

Professionalism

Patience

Formação académica

High School

Descrição da oferta de emprego

Neksjob Philippines in Pasig seeks an on-site Call Center Agent – Customer Care with 1-3 years of experience and a High School diploma. This role focuses on delivering excellent customer support and resolving issues promptly, while maintaining accurate customer records and achieving satisfaction targets.

As a dedicated professional, you will handle inquiries, address complaints, provide solutions, and follow up to ensure concerns are resolved.