On-site Customer Success Software Engineer - SaaS

Dempsey Resource Management Inc.; Cavite City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Performance Bonus

Job summary

A technology solutions provider based in Cavite is looking for a Technical Support Specialist. You will assist the sales team, develop our SaaS platform, and make customizations for clients. Ideal candidates should hold a bachelor's degree in Engineering or Computer Science and have 2+ years of experience in relevant fields. Strong skills in Java EE, Spring Framework, and familiarity with cloud services are essential. Excellent English communication skills are required, and knowledge of additional Asian languages is a plus.

Qualifications

• 2+ years of experience in sales, customer support, quality assurance, or software development.
• Excellent verbal and written communication skills in English.

Responsibilities

• Provide technical support to the sales team, addressing client inquiries.
• Assist in preparing technical proposals with clear product specifications.
• Contribute to the development of our SaaS platform.
• Work on client-specific customizations and integrations.

Skills

Technical support

Communication skills

Software customization

SaaS platform knowledge

Agile development

Basic troubleshooting

Education

Bachelor's degree in Engineering or Computer Science

Tools

Java EE

Spring Framework

AWS

GCP

PostgreSQL

MySQL

MongoDB

Job description

A technology solutions provider based in Cavite is looking for a Technical Support Specialist. You will assist the sales team, develop our SaaS platform, and make customizations for clients. Ideal candidates should hold a bachelor's degree in Engineering or Computer Science and have 2+ years of experience in relevant fields. Strong skills in Java EE, Spring Framework, and familiarity with cloud services are essential. Excellent English communication skills are required, and knowledge of additional Asian languages is a plus.