On-Site Customer Service Pro — Clark BPO Growth

Clark Development Corporation; Angeles; In loco; PHP 223.000 - 335.000; Tempo pieno

Vantaggi offerti da questo lavoro

HMO

Free meals provided by company

Free shuttle services around Angeles

Recreational facilities

Second-year dependent coverage

Descrizione del lavoro

Swak BPO Corp. is seeking a Customer Service Representative to join our on-site team in Clark Freeport Zone, Angeles City, Pampanga.

You will respond to inquiries via phone and email, provide accurate information, and build long-term relationships with customers. Ideal candidates have 6 months to 1 year in BPO or customer service, strong English communication, and a commitment to delivering excellent service.

Competenze

• Excellent verbal and written communication in English.
• Ability to multitask and manage time effectively.
• Strong problem-solving and active listening abilities.

Mansioni

• Respond to customer inquiries and service requests via phone and email in a courteous and efficient manner.
• Provide accurate information and exceptional support to customers.
• Establish and nurture long-term relationships through clear communication.
• Record concerns, issues, and resolutions with follow-up actions.
• Proactively assist customers and exceed service expectations.
• Use internet-based platforms and MS Office tools to complete daily tasks.

Conoscenze

English communication

Multitasking

Active listening

Problem solving

Time management

Descrizione del lavoro

Swak BPO Corp. is seeking a Customer Service Representative to join our on-site team in Clark Freeport Zone, Angeles City, Pampanga.

You will respond to inquiries via phone and email, provide accurate information, and build long-term relationships with customers. Ideal candidates have 6 months to 1 year in BPO or customer service, strong English communication, and a commitment to delivering excellent service.