On-site Customer Relations Specialist (Mandaluyong)

Perro Chiko Restaurant Corporation; Mandaluyong; On-site; PHP 279,000 - 390,600; Full time

Job summary

A dynamic restaurant and catering service in Mandaluyong is seeking a Customer Relation Support to be the primary contact for customer inquiries. This role involves coordinating with internal teams to ensure smooth operations and timely responses to customer requests. Candidates should have at least 2 years of experience in customer service and possess strong communication and problem-solving skills. Proficiency in English and Filipino is essential, and the ability to work rotating shifts is required.

Qualifications

• 2 years experience in call center operations or customer service.
• Proficient in English and Filipino.
• Willingness to work rotating shifts.

Responsibilities

• Serve as primary point of contact for customers.
• Receive and log customer inquiries accurately.
• Coordinate requests with internal teams.

Skills

Strong communication skills

Customer handling skills

Problem-solving skills

Coordination skills

Education

Bachelor's degree or equivalent experience

Tools

Excel

Google Sheets

Call tools

Job description

A dynamic restaurant and catering service in Mandaluyong is seeking a Customer Relation Support to be the primary contact for customer inquiries. This role involves coordinating with internal teams to ensure smooth operations and timely responses to customer requests. Candidates should have at least 2 years of experience in customer service and possess strong communication and problem-solving skills. Proficiency in English and Filipino is essential, and the ability to work rotating shifts is required.