On-site Customer Care Specialist

Vaño Beach Resort Cebu City; Cebu City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A leading beach resort in Cebu City is seeking a friendly and detail-oriented Customer Service Representative. The role involves assisting customers by providing information, resolving inquiries, and ensuring a positive experience. Ideal candidates should possess strong communication skills, a high school diploma, and the ability to multitask in a fast-paced environment. Flexibility for various shifts is required.

Qualifications

• High school diploma or equivalent; Associate’s or Bachelor’s preferred.
• Previous customer service experience is a plus.
• Strong attention to detail and accuracy.

Responsibilities

• Assist customers by providing information and resolving inquiries.
• Ensure a positive customer experience.

Skills

Communication skills

Problem-solving

Multitasking

Attention to detail

Interpersonal skills

Education

High school diploma or equivalent

Tools

Customer service software

Microsoft Office

Job description

A leading beach resort in Cebu City is seeking a friendly and detail-oriented Customer Service Representative. The role involves assisting customers by providing information, resolving inquiries, and ensuring a positive experience. Ideal candidates should possess strong communication skills, a high school diploma, and the ability to multitask in a fast-paced environment. Flexibility for various shifts is required.