On-site Cebu: Customer Care Specialist (No Experience Needed)

Qualfon Skyrise It Park; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service firm in Cebu City is seeking a Customer Service Representative to assist customers with inquiries and resolve issues. The ideal candidate will possess strong communication skills and be able to handle various customer concerns. This full-time role does not require prior experience, making it a perfect opportunity for individuals looking to start their career in customer service.

Qualifications

• Previous experience in customer service or related field is a plus.
• Ideal candidate will be patient and empathetic.
• Ability to handle a variety of customer concerns.

Responsibilities

• Assist customers by answering inquiries and resolving issues.
• Provide information about products and services.

Skills

Strong communication skills

Problem-solving skills

Conflict resolution skills

Ability to remain calm under pressure

Proficiency in computer systems

Proficient in Microsoft Office Suite

Education

High/Senior High School

Tools

Customer service software

Job description

A customer service firm in Cebu City is seeking a Customer Service Representative to assist customers with inquiries and resolve issues. The ideal candidate will possess strong communication skills and be able to handle various customer concerns. This full-time role does not require prior experience, making it a perfect opportunity for individuals looking to start their career in customer service.