On-Site Call Center Agent: Friendly CSR & Problem Solver

Neksjob Philippines; Baguio; On-site; PHP 167,400 - 290,160; Full time

Job summary

Neksjobs Philippines in Baguio is seeking a Call Center Agent/Customer Service Representative to join on-site operations. The role welcomes individuals with no prior experience and a high school or senior high school diploma, dedicated to delivering friendly, customer-focused service.

You'll handle incoming calls, explain products clearly, and resolve issues while maintaining accurate records. The position emphasizes a positive attitude, problem solving, and customer care to ensure satisfaction.

Qualifications

• Willing to work on site.
• Education: At least high school or senior high school graduate.
• Maintain professional and helpful communication with customers.

Responsibilities

• Answer calls with a positive and professional attitude.
• Give customers straight, honest answers about our products.
• Solve problems fast and with as little fuss as possible.
• Help customers update their accounts or manage their services.
• Keep clear, complete records after every conversation.

Skills

Call center

Customer service

Education

High School / Senior High School

Job description

Neksjobs Philippines in Baguio is seeking a Call Center Agent/Customer Service Representative to join on-site operations. The role welcomes individuals with no prior experience and a high school or senior high school diploma, dedicated to delivering friendly, customer-focused service.

You'll handle incoming calls, explain products clearly, and resolve issues while maintaining accurate records. The position emphasizes a positive attitude, problem solving, and customer care to ensure satisfaction.