Customer Success Agent: Cheerful Troubleshooter (On-Site)

Neksjob Philippines; Pampanga; On-site; PHP 223,200 - 290,160; Full time

Benefits offered by this job

HMO on Day 1

Job summary

Neksjob Philippines is seeking an urgent Customer Service Representative (CSR) on site in Pampanga. You will handle incoming calls, explain products in simple terms, and troubleshoot issues to ensure customer satisfaction by conversation end.

Applicants should have at least 6 months in a call center, be willing to work on-site, and hold a high school or senior high school diploma. Join our team and contribute to top-notch service delivery.

Qualifications

• At least 6 months call center experience.
• Willing to work on-site.
• Education: High school or senior high school graduate.

Responsibilities

• Handle incoming calls and explain our services clearly.
• Troubleshoot problems and resolve issues quickly.
• Update customer accounts and keep accurate records after each call.
• Maintain clear, thorough call records and documentation.

Skills

Call center experience

Customer service

Problem solving

Education

High school or senior high school graduate

Job description

Neksjob Philippines is seeking an urgent Customer Service Representative (CSR) on site in Pampanga. You will handle incoming calls, explain products in simple terms, and troubleshoot issues to ensure customer satisfaction by conversation end.

Applicants should have at least 6 months in a call center, be willing to work on-site, and hold a high school or senior high school diploma. Join our team and contribute to top-notch service delivery.