Onsite Banking Relations Agent - Fresh Grad

J-K Network Services; Pasig; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Government-mandated benefits

HMO coverage

13th Month Pay

Leave credits

Joining bonus

Job summary

A large IT company in the Philippines is seeking a Corporate Banking Relationship Agent, ideal for fresh graduates. The role involves assisting customers with inquiries, order processing, and ensuring accurate documentation. Candidates should be willing to work onsite on a graveyard schedule and ideally have some experience in customer service or BPO. Competitive salary ranges from Php18,000 to Php25,000 along with government-mandated benefits, HMO coverage, and other perks like a 13th month pay and joining bonus.

Qualifications

• Open to fresh graduates and undergraduates.
• At least 1 year of CSR experience is an advantage.
• BPO experience is a plus.
• Willing to work full onsite on a graveyard schedule.
• Amenable to start immediately.

Responsibilities

• Respond to customer inquiries via phone calls, email, and messaging platforms.
• Assist customers with order processing, billing concerns, and service requests.
• Verify customer identity and securely update account records.
• Provide accurate information regarding products, services, and account details.
• Ensure all documentation and system entries are clear, complete, and accurate.

Job description

A large IT company in the Philippines is seeking a Corporate Banking Relationship Agent, ideal for fresh graduates. The role involves assisting customers with inquiries, order processing, and ensuring accurate documentation. Candidates should be willing to work onsite on a graveyard schedule and ideally have some experience in customer service or BPO. Competitive salary ranges from Php18,000 to Php25,000 along with government-mandated benefits, HMO coverage, and other perks like a 13th month pay and joining bonus.