Officer in Charge

INGCOPH TRADERS Inc.; San Jose; On-site; PHP 279,000 - 558,000; Full time

Job summary

INGCOPH TRADERS Inc. is seeking an Officer in Charge (OIC) for a power tools retail store in Batangas. You will oversee daily retail operations, uphold store policies, ensure excellent customer service, and help achieve sales targets.

You will also serve as a product expert and lead the team to deliver consistent results. As the OIC, you will manage staff, resolve customer issues, and maintain a safe, well-organized, and fully stocked store.

Qualifications

• Strong leadership experience required.
• Good product knowledge of power tools and related equipment.
• Ability to oversee daily operations and maintain standards.

Responsibilities

• Oversee daily retail operations
• Ensure consistent execution of store policies
• Maintain customer service standards
• Achieve sales goals
• Serve as a product expert
• Manage staff
• Resolve customer issues
• Ensure the store is safe, well-organized, and fully stocked

Skills

Leadership

Product knowledge

Operational oversight

Job description

About the role

The Officer in Charge (OIC) oversees daily retail operations ensuring consistent execution of store policies, customer service standards, and sales goals. In a retail environment focused on power tools and related equipment, the OIC also serves as a product expert and team leader, managing staff, resolving customer issues, and ensuring the store is safe, well-organized, and fully stocked.

Key responsibilities

• Oversee daily retail operations
• Ensure consistent execution of store policies
• Maintain customer service standards
• Achieve sales goals
• Serve as a product expert
• Manage staff
• Resolve customer issues
• Ensure the store is safe, well-organized, and fully stocked

About you

• Strong leadership skills
• Product knowledge
• Operational oversight capability