Officer in Charge

INGCOPH TRADERS Inc.; Rosario; On-site; PHP 268,000 - 402,000; Full time

Job summary

INGCOPH TRADERS Inc. is seeking an Officer in Charge (OIC) to oversee daily retail operations of a power tools store, ensuring policy execution, customer service standards, and achievement of sales goals.

The OIC will be a product expert, lead staff, resolve customer issues, maintain safety and organization, and ensure full stock levels to support reliable store performance. This role requires strong leadership and hands-on oversight in a fast-paced retail environment.

Qualifications

• Strong leadership skills.
• Product knowledge.
• Operational oversight capability.

Responsibilities

• Oversee daily retail operations
• Ensure consistent execution of store policies
• Maintain customer service standards
• Achieve sales goals
• Serve as a product expert
• Manage staff
• Resolve customer issues
• Ensure the store is safe and well-organized
• Maintain full stock levels

Skills

Strong leadership skills

Product knowledge

Operational oversight capability

Job description

About the role

The Officer in Charge (OIC) oversees daily retail operations ensuring consistent execution of store policies, customer service standards, and sales goals. In a retail environment focused on power tools and related equipment, the OIC also serves as a product expert and team leader, managing staff, resolving customer issues, and ensuring the store is safe, well-organized, and fully stocked.

Key responsibilities

• Oversee daily retail operations

• Ensure consistent execution of store policies

• Maintain customer service standards

• Achieve sales goals

• Serve as a product expert

• Manage staff

• Resolve customer issues

• Ensure the store is safe and well-organized

• Maintain full stock levels

About you

• Strong leadership skills

• Product knowledge

• Operational oversight capability