Officer

China Bank Group; Iloilo City; Presencial; PHP 500.000 - 700.000; Jornada completa

Descripción de la vacante

China Bank Group invites applications for the Channel Manager role in Iloilo City. You will oversee daily branch cash operations, direct over-the-counter transactions, and ensure compliance with banking policies while promoting products to clients.

The position requires collaboration with Tellers, Officers, and support teams, reporting to the Branch Head, and a focus on delivering exceptional customer service and branch targets.

Formación

• Bachelor’s degree required.
• At least 2 years of experience in branch banking operations.
• Strong persuasion and marketing skills.
• Solid grasp of compliance requirements and ability to ensure strict adherence to bank policies and regulatory standards.
• Excellent interpersonal and communication skills.

Responsabilidades

• Manage day-to-day cash operations and over-the-counter transactions across all currencies.
• Guide and support branch staff to ensure compliance and operational excellence.
• Support marketing and sales efforts by cross-selling bank products.
• Coordinate with other branches and support units to ensure seamless processes and service quality.

Conocimientos

Persuasion

Marketing

Interpersonal skills

Educación

Bachelor’s degree

Descripción del empleo

2 - 5 Years

Permanent

Job Description

About You and the Role

As our Channel Manager, you’ll be at the heartof branch operations, ensuring every transaction is handled with accuracy,professionalism, and care. You’ll also play a key role in empowering your teamto understand and promote our products so we can better serve our clients andachieve our branch goals together. This role reports to the Branch Head andworks closely with Tellers, Officers, and support teams across the bank—makingcollaboration and communication essential parts of your day.

What You’ll Be Doing

• Managingday-to-day cash operations and over-the-counter transactions across allcurrencies, accountable forms, securities, and collateral.
• Guidingand supporting branch staff to ensure operational excellence and fullcompliance with bank policies and regulatory standards.
• Helpingdrive our marketing and sales efforts by cross-selling products andensuring the team understands how to position these offerings to meetclient needs.
• Coordinatingwith other branches and support units to ensure seamless processes, clearcommunication, and consistent service quality.

What Success Looks Like

• Dailybranch operations run efficiently, accurately, and safely.
• Clientsconsistently experience smooth transactions and outstanding service.
• Theteam is confident in offering bank products and services—and meets orexceeds branch targets.
• Complianceis upheld at all times, with clear documentation and adherence to bankpolicies.

Qualifications We Value

• Bachelor’sdegree Holder
• Atleast 2 years of experience in branch banking operations.
• Strongpersuasion and marketing skills.
• Asolid grasp of compliance requirements and the ability to ensure strictadherence to bank policies, regulatory standards, and operationalcontrols.
• Excellentinterpersonal and communication skill

Job Snapshot

Updated Date

10-13-2026

Job ID

JOB_1667

Department

Visayas Region Area IV - Office of the Area Head

Location