Channel Manager (San Pablo)

China Bank Group; San Pablo; On-site; PHP 360,000 - 480,000; Full time

Job summary

China Bank Group is seeking a Channel Manager to be at the heart of branch operations, ensuring transactions are accurate and service quality remains high. You will empower the team to understand and promote our products to serve clients and achieve branch goals under the Branch Head.

You will collaborate with Tellers, Officers, and support teams, managing daily cash operations across currencies, guiding staff toward compliance, and driving cross-selling initiatives to meet client needs and

Qualifications

• At least 2 years of experience in branch banking operations.
• Strong persuasion and marketing skills.
• A solid grasp of compliance requirements and the ability to ensure strict adherence to bank policies, regulatory standards, and operational controls.
• Excellent interpersonal and communication skills.

Responsibilities

• Managing day-to-day cash operations and over-the-counter transactions across currencies, accountable forms, securities, and collateral.
• Guiding and supporting branch staff to ensure operational excellence and compliance with bank policies and regulatory standards.
• Helping drive marketing and sales efforts by cross-selling products and ensuring the team understands how to position offerings to meet client needs.
• Coordinating with other branches and support units to ensure seamless processes, clear communication, and consistent service quality.

Skills

Branch banking operations

Persuasion skills

Marketing skills

Interpersonal communication

Job description

Permanent

Job Description

About You and the Role

As our Channel Manager, you’ll be at the heart of branch operations, ensuring every transaction is handled with accuracy, professionalism, and care. You’ll also play a key role in empowering your team to understand and promote our products so we can better serve our clients and achieve our branch goals together. This role reports to the Branch Head and works closely with Tellers, Officers, and support teams across the bank—making collaboration and communication essential parts of your day.

What You’ll Be Doing

• Managing day-to-day cash operations and over-the-counter transactions across all currencies, accountable forms, securities, and collateral.
• Guiding and supporting branch staff to ensure operational excellence and full compliance with bank policies and regulatory standards.
• Helping drive our marketing and sales efforts by cross-selling products and ensuring the team understands how to position these offerings to meet client needs.
• Coordinating with other branches and support units to ensure seamless processes, clear communication, and consistent service quality.

What Success Looks Like

• Daily branch operations run efficiently, accurately, and safely.
• Clients consistently experience smooth transactions and outstanding service.
• The team is confident in offering bank products and services—and meets or exceeds branch targets.
• Compliance is upheld at all times, with clear documentation and adherence to bank policies.

Qualifications We Value

• At least 2 years of experience in branch banking operations.
• Strong persuasion and marketing skills.
• A solid grasp of compliance requirements and the ability to ensure strict adherence to bank policies, regulatory standards, and operational controls.
• Excellent interpersonal and communication skills.

Job Snapshot

Updated Date

10-01-2026

Job ID

JOB_1616

Department

San Pablo City Branch

Location