Office Staff

Protrak Heavy Industries International Inc.; Mandaue; On-site; PHP 167,000 - 234,000; Full time

Job summary

Protrak Heavy Industries International Inc. in Mandaue, Philippines seeks an Office Staff to provide administrative support, manage calendars, file systems, and prepare documents.

You will interact with staff and clients, handle calls, and assist with presentations and reports. Ideal candidates have a high school diploma or equivalent, strong communication and organizational skills, and proficiency with Microsoft Office or Google Workspace.

Qualifications

• High school diploma or equivalent is typically required.
• Additional education in office management or business administration may be beneficial.
• Proficiency in MS Office or Google Workspace is expected.

Responsibilities

• Administrative Support: Answer calls, take messages, and direct inquiries to appropriate personnel.
• Schedule appointments, maintain calendars, and prepare documents and presentations as requested.
• Office filing (physical and digital) and inventory management.
• Customer Service: greet visitors and assist with inquiries or direct to the right department.
• Data Entry and Record Keeping: input data into systems and maintain accurate records.

Skills

Communication

Organization

Attention to Detail

Problem-Solving

Education

High School Diploma

Tools

Microsoft Office Suite

Google Workspace

CRM software

Job description

• Position Title: Office Staff
• Reports To: Office Manager, Department Head, or Supervisor
• Administrative Support:
• Answer phone calls, take messages, and direct inquiries to appropriate personnel.
• Schedule appointments, meetings, and maintain calendars for staff or management.
• Organize and maintain office filing systems (both physical and digital).
• Prepare documents, reports, and presentations as requested by team members.
• Assist in managing office supplies and inventory, placing orders when necessary.
• Customer Service:
• Greet visitors, clients, or customers, and assist with inquiries or direct them to the appropriate department.
• Provide assistance in handling customer complaints or issues.
• Data Entry and Record Keeping:
• Input and update data into systems (e.g., spreadsheets, databases, CRM systems).
• Maintain accurate records of transactions, communications, and office activities.

• Previous office or administrative experience is often preferred, but entry-level positions may be available for candidates with strong organizational and communication skills.
• Education:
• A high school diploma or equivalent is typically required. Additional education or certifications in office management or business administration may be beneficial.
• Technical Skills:
• Proficiency in office software, including Microsoft Office Suite (Word, Excel, PowerPoint) or Google Workspace (Docs, Sheets, etc.).
• Basic understanding of office equipment like printers, fax machines, or copiers.
• Familiarity with office management software or tools (e.g., project management systems, CRM software) is a plus.
• Skills:
• Communication: Strong verbal and written communication skills are necessary to interact with staff, clients, and customers effectively.
• Organization: Ability to manage multiple tasks and priorities in a fast-paced environment.
• Attention to Detail: Ensuring accuracy in all administrative tasks, from document preparation to data entry.
• Problem-Solving: Ability to address and resolve any office issues or challenges that arise.