OD and Learning & Development Manager

GoTeam; Manila; On-site; PHP 1,200,000 - 2,100,000; Full time

Job summary

GoTeam is seeking an experienced Organizational Development and Learning & Development leader to design and implement talent capability programs. You will mentor a small L&D team, ensure on-time, high-quality delivery, and drive measurable impact using data-driven metrics.

The role also oversees SOP governance, policy updates, and cross-functional training adoption, with a focus on AI-assisted curriculum design. Based onsite in the Philippines, Cebu City, day shifts.

Qualifications

• 5+ years in Organizational Development and Learning & Development with leadership experience.
• Bachelor's degree in HRD, Organizational Psychology, Instructional Design, or related field.
• Strong OD practice including competency design, role mapping, and change management.
• Solid knowledge of instructional design methodologies and adult learning principles.
• Experience with LMS platforms and e-learning authoring tools.
• Ability to mentor a small team and coordinate with senior leadership.
• Exposure to AI tools in learning design is a plus.

Responsibilities

• Design and execute OD and learning programs aligned with company goals.
• Lead and mentor the L&D team to ensure timely, high-quality delivery.
• Measure impact with data-driven metrics and report to senior leadership.
• Oversee SOPs, policy governance, and cross-functional training adoption.

Skills

OD & Learning Design

Team Leadership

Impact Measurement

SOP Governance

Change Management

Instructional Design

Kirkpatrick Model

AI in Learning

Stakeholder Management

Education

Bachelor's degree in HRD/Organizational Psychology/Instructional Design

Tools

Cornerstone

Docebo

Moodle

Articulate 360

Adobe Captivate

Job description

Tasks & Responsibilities

1.1 OD & Learning Program Design

You design and execute programs that build organizational capability, not just deliver training.

• Design and roll out OD initiatives — competency frameworks, role/skills mapping, change management support — aligned with company goals
• Build and maintain learning pathways and curricula that reduce time-to-proficiency for key roles
• Keep existing training modules current, incorporating AI tools and modern workflows where useful

1.2 Team Leadership & Delivery

You keep the team accountable for consistent, quality execution.

• Manage and mentor the L&D team to ensure programs are delivered on time and to a consistent standard
• Set and maintain clear standards for how programs are designed, tested, and iterated on
• Maintain the tools, templates, and SOPs that keep L&D operations running smoothly

1.3 Impact Measurement & Reporting

You make sure the work is measurable, not just busy.

• Track program effectiveness using data-driven assessment metrics
• Report on learning and OD outcomes to senior leadership on a regular cadence
• Flag underperforming programs early and adjust content or approach based on real results

1.4 SOP & Policy Governance

You keep the organization's SOPs and policies current, consistent, and genuinely understood — not just filed away.

• Oversee the development, maintenance, and version control of OD/L&D and related cross-functional SOPs, ensuring they stay audit-ready and easy for teams to apply
• Lead periodic policy reviews — identifying gaps, redundancies, or outdated provisions — and recommend updates aligned with current company standards and regulations
• Drive policy inculcation across the organization — translating policy and SOP updates into training, communications, and manager toolkits so employees understand and consistently apply them

Qualifications

YOU'RE LIKELY A STRONG FIT IF YOU HAVE

• 5+ years in Organizational Development and Learning & Development, with at least 2 years in a team lead or supervisory capacity
• Bachelor's degree in HRD, Organizational Psychology, Instructional Design, or related field
• Strong grounding in OD practice — competency framework design, org structure/role mapping, change management, or culture-building initiatives
• Solid working knowledge of instructional design methodologies (ADDIE, SAM, Bloom's Taxonomy, 70-20-10)
• Working knowledge of adult learning principles and performance-based assessment
• Experience with LMS platforms (Cornerstone, Docebo, Moodle, or equivalent) and e-learning authoring tools (Articulate 360, Adobe Captivate, or similar)
• Ability to manage and mentor a small team while coordinating with senior leadership on program direction
• Familiarity with measurement frameworks like Kirkpatrick to track and report program impact
• Exposure to AI tools in learning design, content creation, or curriculum development is a plus
• Comfortable working fully onsite in Cebu City during day shift, Monday – Friday

STRONG SIGNALS

• Hands-on experience designing OD interventions — competency mapping, role design, or change management initiatives
• Comfortable using AI-enabled tools for curriculum design or content development
• Background in BPO, shared services, or high-growth operational environments
• Experience managing a small-to-mid-sized L&D or HR team