Leadership & Organizational Development Associate Director

Afni, Inc.; Carmen; On-site; PHP 1,500,000 - 2,700,000; Full time

Job summary

Afni, Inc. is seeking an Leadership & Organizational Development Associate Director to shape and drive the company’s learning and leadership strategy. You will lead programs for succession planning, executive coaching, and management training while building capabilities across diverse teams.

The role emphasizes collaboration with senior leaders and HR, leveraging data to improve outcomes and supporting cultural transformation through scalable learning solutions.

Qualifications

• 5 years of leadership development or talent management experience in BPO or similar industry.
• Proven ability to align learning strategies with business goals and measure impact.
• Experience designing programs for senior leaders in global environments.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.

Responsibilities

• Develop and implement a comprehensive L&OD strategy aligned with company goals.
• Lead design and delivery of leadership programs, coaching, and succession planning.
• Create mentoring, competency frameworks, and skill-building initiatives.
• Drive organizational development interventions to support change and culture.
• Collaborate with senior leaders and HR to address learning gaps and challenges.
• Mentor the L&OD team and ensure initiatives meet priorities.
• Establish metrics to assess ROI, engagement, and leadership effectiveness.

Skills

Leadership development

Talent management

Strategic planning

Communication skills

Analytical thinking

Job description

Leadership & Organizational Development Associate Director

Essential Functions and Responsibilities:

Strategic Leadership:

• Develop and execute a comprehensive L&OD strategy that aligns with the organization’s vision, mission, and goals.
• Lead the design and implementation of programs, frameworks, and initiatives to build leadership and organizational capabilities.
• Provide thought leadership on emerging trends in L&OD to enhance the company’s competitive edge.

Program Design and Delivery:

• Oversee the creation of leadership development programs, including succession planning, executive coaching, and management training.
• Develop and implement employee development initiatives such as mentoring programs, competency frameworks, and skill-building workshops.
• Design and execute organizational development interventions to drive change management, improve team performance, and support cultural transformation.

Team and Stakeholder Collaboration:

• Partner with senior leaders and HR teams to identify organizational challenges and learning gaps.
• Collaborate with internal and external stakeholders to design scalable learning solutions tailored to diverse audiences.
• Lead, mentor, and develop the L&OD team, ensuring alignment with organizational priorities.

Measurement and Evaluation:

• Establish metrics to assess the effectiveness of L&OD initiatives, including ROI, employee engagement, and leadership effectiveness.
• Use data and feedback to continuously improve programs and ensure alignment with organizational needs.

Technology and Innovation:

• Leverage technology to implement learning platforms, tools, and systems that support modern, scalable learning experiences.
• Promote the integration of e-learning, virtual training, and blended learning approaches to maximize engagement and accessibility.

Minimum Job Requirements (Education, Experience, Skills):

• 5 years of relevant experience in leadership development, talent management, or related field in the BPO industry.
• Demonstrated track record of aligning learning strategies and programs to organizational strategy and realizing measurable business impact.
• Proven track record of planning and executing learning initiatives for senior leaders in global environments.
• Excellent communication, interpersonal, and leadership skills.
• Strong analytical and problem-solving skills.