Non-Voice Hotel Reservation Support Agent

Metacom Careers; Quezon City; Sur place; PHP 212 000 - 290 000; Plein temps

Avantages offerts par ce poste

HMO from Day 1

Government-mandated benefits

Paid leave

Non-taxable allowance

Incentives

Résumé du poste

Metacom Careers in Quezon City is hiring a Hotel Booking Customer Service Representative to assist customers with hotel booking inquiries and provide professional service. The role requires a Senior High School diploma, good English communication, and basic computer skills.

This is a full onsite position at the assigned location with opportunities for incentives and benefits. You will respond to inquiries, provide accurate booking information, and use our systems to ensure a positive guest

Qualifications

• Senior High School graduation is required.
• Good English communication skills are essential.
• Basic computer skills necessary.

Responsabilités

• Respond to hotel booking inquiries and concerns.
• Provide accurate information about booking services.
• Communicate clearly and professionally with customers.
• Use computer systems to support customer service tasks.
• Help address customer concerns and maintain a positive experience.

Connaissances

English communication

Customer service

Basic computer skills

Formation

Senior High School graduate

Outils

Computer systems

Description du poste

What you'll get

• Monthly salary of ₱19,000–₱26,000


• HMO coverage from Day 1


• Government-mandated benefits


• Paid leave


• Non-taxable allowance


• Incentives

What will you do?

As a Hotel Booking Customer Service Representative, you will assist customers with hotel booking-related inquiries and provide professional customer service.

• Respond to customer inquiries and concerns related to hotel bookings.


• Provide accurate information about available booking services.


• Communicate clearly and professionally with customers.


• Use computer systems to support customer service tasks.


• Help address customer concerns and maintain a positive customer experience.

Who can apply?

• At least a Senior High School graduate.


• Good English communication skills.


• Basic computer skills.


• Willing to work in a full onsite setup at the assigned location.