Non-Voice Hotel Reservation Support Agent

Metacom Careers; Philippines; In loco; PHP 212.000 - 290.000; Tempo pieno

Vantaggi offerti da questo lavoro

HMO coverage from Day 1

Government-mandated benefits

Paid leave

Non-taxable allowance

Incentives

Descrizione del lavoro

Metacom Careers is seeking a Hotel Booking Customer Service Representative to assist customers with hotel booking inquiries and provide professional service. The role requires an on-site presence at the designated location in the Philippines and emphasizes clear communication and reliable information delivery.

Ideal candidates should have a Senior High School diploma, strong English communication skills, and basic computer skills.

Competenze

• Senior High School graduate required.
• Good English communication skills.
• Basic computer skills.
• Willing to work in a full onsite setup at the assigned location.

Mansioni

• Respond to customer inquiries and concerns related to hotel bookings.
• Provide accurate information about available booking services.
• Communicate clearly and professionally with customers.
• Use computer systems to support customer service tasks.
• Help address customer concerns and maintain a positive customer experience.

Conoscenze

English proficiency

Computer basics

Customer service orientation

Team collaboration

Formazione

Senior High School diploma

Descrizione del lavoro

What You'll Get

• Monthly salary of 19,000–26,000


• HMO coverage from Day 1


• Government-mandated benefits


• Paid leave


• Non-taxable allowance


• Incentives

What will you do

As a Hotel Booking Customer Service Representative, you will assist customers with hotel booking-related inquiries and provide professional customer service.

• Respond to customer inquiries and concerns related to hotel bookings.


• Provide accurate information about available booking services.


• Communicate clearly and professionally with customers.


• Use computer systems to support customer service tasks.


• Help address customer concerns and maintain a positive customer experience.

Who can apply

• At least a Senior High School graduate.


• Good English communication skills.


• Basic computer skills.


• Willing to work in a full onsite setup at the assigned location.