Voice Support Agent — Fresh Grads Welcome

Jobsavenueph; Philippines; On-site; PHP 201,000 - 312,000; Full time

Job summary

Alorica Cebu in Cebu City is hiring Customer Service Representatives for VOICE ACCOUNTS. The role is open to fresh graduates and first-time job seekers with no prior BPO experience. Paid training begins on Day 1, with supportive teams and clear career growth in a beginner-friendly environment.

Applicants should be prepared to work onsite in Cebu City and will handle inbound and outbound calls, delivering friendly, professional support while meeting quality and productivity standards.

Qualifications

• Fresh graduates are welcome to apply.
• No prior call center experience is required.
• Customer-facing experience is a plus and encouraged.
• Open to first-time job seekers and those with no BPO background.

Responsibilities

• Handle inbound and/ or outbound customer service calls.
• Provide accurate, professional, and friendly support.
• Follow account guidelines and call flows (training provided).
• Meet quality, attendance, and productivity standards.

Skills

Fresh graduates welcome

No call center experience required

Customer-facing experience welcome

Education

Senior High School Graduate

High School Graduate (Old Curriculum) accepted

Job description

Alorica Cebu in Cebu City is hiring Customer Service Representatives for VOICE ACCOUNTS. The role is open to fresh graduates and first-time job seekers with no prior BPO experience. Paid training begins on Day 1, with supportive teams and clear career growth in a beginner-friendly environment.

Applicants should be prepared to work onsite in Cebu City and will handle inbound and outbound calls, delivering friendly, professional support while meeting quality and productivity standards.