Non-Voice Chat Support Agent – Onsite Cebu (Fresh grads)

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary + incentives

Paid training from Day 1

Supportive work environment

Job summary

A communications consultancy in Cebu City is seeking a Non-Voice Customer Support representative. The role involves handling customer inquiries through chat, phone, or email, providing information and support. Fresh graduates are welcomed, and no BPO experience is necessary. Basic computer skills and a customer-focused approach are essential. The company offers competitive salary, paid training, and a supportive work environment.

Qualifications

• HS/SHS graduate (College preferred).
• No BPO experience required.
• Customer-focused and willing to work onsite.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide information and resolve concerns.
• Deliver great customer support in a fast-paced environment.

Skills

Basic computer skills

Customer-focused

Education

High School/Senior High School graduate

Job description

We’re hiring for a Call Center Agent - Non-Voice Account

Salary: ₱20,000–₱28,000

Work Setup: Onsite | Shifting schedule

About the Role

We’re hiring Customer Service Representatives to handle customer inquiries via phone, email, or chat. You’ll provide information, resolve concerns, and deliver great customer support in a fast-paced environment.

What We Offer:

• Competitive salary + incentives
• Paid training from Day 1
• Career growth opportunities
• Supportive work environment

Requirements:

• HS/SHS graduate (College preferred)
• No BPO experience required
• Good English communication skills
• Basic computer skills
• Customer-focused and willing to work onsite
• Open to shifting schedules

Apply Now!

Start your BPO career with Caldwell Communication today!