NON-VOICE ACCOUNT | FRESH GRADUATES & BPO PROFESSIONALS

Private Advertiser; Cebu City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary package

Bonuses and performance incentives

Paid training

Night differential and holiday pay

Opportunities for career growth

Job summary

Private Advertiser in Cebu City is hiring for Non-Voice Customer Support roles focused on chat and email, with no calls. Fresh graduates and first-time jobseekers are welcome; no BPO experience needed. Good written English and the ability to handle customer concerns are required.

Onsite work with shifting schedules is required. You'll receive a competitive salary package, bonuses, paid training, night differential and holiday pay, plus opportunities for career growth.

Qualifications

• Fresh graduates and first-time jobseekers welcome
• No BPO experience needed for qualifying positions
• Good written English communication skills
• Can handle customer concerns and solve basic problems
• Willing to work onsite and on shifting schedules

Responsibilities

• Help customers through chat and email
• Answer questions and provide helpful solutions
• Keep customer records and interactions updated
• Make sure customers receive quality service

Skills

Written English

Customer communication

Problem solving

Tools

Chat software

Email platform

Job description

NOW HIRING | NON-VOICE ACCOUNTS

NO CALLS. JUST CHATS, EMAILS, AND NEW OPPORTUNITIES!

Looking for a BPO job but not a fan of taking calls? This might be the opportunity you're looking for!

We're hiring for Non-Voice Customer Support positions where you'll assist customers through chat and email.

NEW TO THE BPO INDUSTRY? THAT'S OKAY. WE WELCOME NEWBIES!

WHO CAN APPLY?

• Fresh graduates and first-time jobseekers are welcome

• No BPO experience needed for qualifying positions

• Good written English communication skills

• Can handle customer concerns and solve basic problems

• Willing to work onsite and on shifting schedules

WHAT WILL YOU DO?

• Help customers through chat and email

• Answer questions and provide helpful solutions

• Keep customer records and interactions updated

• Make sure customers receive quality service

WHAT'S IN IT FOR YOU?

• Competitive salary package

• Bonuses and performance incentives

• Paid training, where applicable

• Night differential and holiday pay, where applicable

• Opportunities for career growth

ONE-DAY ONSITE HIRING PROCESS

Qualified applicants may receive a same-day job offer, depending on assessment results, account availability, and employer approval.

Non-Voice positions involve chat and email support, with no phone calls. Final account assignment will depend on your qualifications and available openings.