NON-VOICE CUSTOMER SERVICE | OPEN POSITIONS

Private Advertiser; Pasig; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Paid training

Night diff & holidays

Career growth

Job summary

Private Advertiser in Pasig is hiring for Non-Voice Customer Support roles. The position involves assisting customers via chat and email, handling inquiries, and providing accurate solutions. This is an entry-level role welcoming fresh graduates with strong written English and attention to detail.

Onsite work with shifting schedules is required; night differential and holidays pay apply where applicable, and paid training is provided to develop essential customer-support skills.

Qualifications

• Fresh graduates encouraged to apply.
• No BPO experience required for qualifying positions.
• Good written English communication skills.
• Strong attention to detail and problem-solving abilities.
• Willing to work onsite and follow shifting schedules.

Responsibilities

• Handle customer inquiries and concerns through chat and email
• Provide accurate information and appropriate solutions
• Maintain organized and updated customer records
• Ensure professional and timely customer assistance
• Follow established service standards and company procedures

Skills

Written English

Attention to detail

Problem-solving

Education

Fresh graduates welcome

Job description

NOW HIRING | NON-VOICE ACCOUNTS

BUILD YOUR CAREER IN CUSTOMER SUPPORT THROUGH CHAT & EMAIL!

Looking for an opportunity in the BPO industry without handling phone calls? Explore our Non-Voice Customer Support positions, where you'll assist customers through written communication channels while developing valuable professional skills.

NO BPO EXPERIENCE? QUALIFIED ENTRY-LEVEL APPLICANTS ARE WELCOME TO APPLY!

QUALIFICATIONS

• Fresh graduates and first-time jobseekers are encouraged to apply
• No BPO experience required for qualifying positions
• Good written English communication skills
• Strong attention to detail and problem-solving abilities
• Willing to work onsite and follow shifting schedules

JOB RESPONSIBILITIES

• Handle customer inquiries and concerns through chat and email
• Provide accurate information and appropriate solutions
• Maintain organized and updated customer records
• Ensure professional and timely customer assistance
• Follow established service standards and company procedures

WHAT WE OFFER

• Competitive salary packages
• Performance-based bonuses and incentives
• Paid training, where applicable
• Night differential and holiday pay, where applicable
• Career development and growth opportunities

TAKE THE NEXT STEP IN YOUR CAREER!

ONE-DAY ONSITE HIRING PROCESS

Qualified applicants may complete the hiring process and receive a potential same-day job offer, subject to assessment results, account availability, and employer approval.

Designated Non-Voice accounts primarily handle customer inquiries through chat and email, without phone-based interactions. Final account assignment is subject to qualifications, assessment results, and available openings.