Email Chat Support Representative (Pure Non-Voice No-Calls) Paid Training

Caldwell Communications Consultancy Philippines; Marikina; Vor Ort; PHP 223.200 - 334.800; Vollzeit

Benefits dieser Stelle

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

Paid Training and Paid Time Off

Fun Company Events and Team Celebrations

Zusammenfassung

A leading BPO company in Metro Manila is urgently hiring motivated individuals for customer service roles focused on data entry and support via chat and email. The position offers a competitive salary, HMO coverage from day one, and opportunities for career advancement. Candidates should be high school graduates and are encouraged to apply regardless of prior BPO experience. Enjoy an 8-hour full-time work schedule with weekends off.

Qualifikationen

• Must be a high school graduate or higher.
• BPO experience is a plus but not required.
• Willingness to work onsite is necessary.

Aufgaben

• Provide top-tier support by resolving customer concerns and inquiries.
• Maintain accurate and updated records in the internal system.
• Ensure customer satisfaction by resolving issues professionally.

Kenntnisse

Customer service skills

Data entry skills

Communication skills

Ausbildung

High school graduate or higher

Jobbeschreibung

Now Urgent Hiring!!

• This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call center) setting.
• Maintain data entry requirements by following data program techniques and procedures.
• Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.

Jumpstart Your Career with Us – Be the Difference We're Looking For

Are you ready to grow, shine, and make an impact?

We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your sign to apply.

What You’ll Get From Us:

• Competitive Salary Package
• HMO Coverage starting Day 1
• Monthly Allowances & Performance Bonuses
• Opportunities for Career Advancement
• 13th Month Pay and Regular Salary Increases
• Paid Training and Paid Time Off
• Fun Company Events and Team Celebrations

What You'll Be Doing:

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

You're a Great Fit If You:

• Are a high school graduate or higher (college undergrads welcome)
• BPO experience is a plus but not required
• Willing to work onsite
• Are willing to attend on-site interviews
• Are a fresh grad excited to build a career

Work Schedule:

• Full-time | 8-hour shifts
• Weekdays Only – Enjoy your weekends off