NOC Engineer — Network Monitoring & Incident Response

Lemcon Philippines Incorporated; Laguna; On-site; PHP 357,120 - 602,640; Full time

Benefits offered by this job

Health Insurance

Job Training

Job summary

Lemcon Philippines Incorporated is seeking a Network Operations / IT Support professional in Laguna, Philippines. The role focuses on monitoring network performance, ensuring system availability, responding to alarms, and resolving incidents with collaboration across vendors and field engineers.

The ideal candidate has a Bachelor's degree in a related field and at least 1 year of relevant experience, plus knowledge of networking concepts and monitoring tools.

Qualifications

• Bachelor's degree in Information Technology, Computer Engineering, Electronics Engineering, Telecommunications, or a related field.
• At least 1 year of experience in Network Operations, IT Support, or a related field.
• Basic knowledge of networking concepts, protocols, and troubleshooting.
• Familiarity with network monitoring tools is an advantage.
• Strong analytical and problem-solving skills.
• Good communication and teamwork skills.
• Willing to work on a shifting schedule, if required.
• Monitor network performance and ensure system availability.
• Respond to network alarms, incidents, and service disruptions.
• Perform network troubleshooting and escalation complex issues when necessary.
• Document incidents, resolutions, and operational activities.
• Coordinate with field engineers, vendors, and technical teams for issue resolution.
• Assist in maintaining network reliability and operational efficiency.

Responsibilities

• Monitor network performance and ensure system availability.
• Respond to network alarms, incidents, and service disruptions.
• Perform network troubleshooting and escalation of complex issues when necessary.
• Document incidents, resolutions, and operational activities.
• Coordinate with field engineers, vendors, and technical teams for issue resolution.
• Assist in maintaining network reliability and operational efficiency.

Skills

Analytical thinking

Problem solving

Communication

Teamwork

Shift work

Education

Bachelor's degree in IT / Computer Engineering / Electronics / Telecommunications

Tools

Network monitoring tools

Job description

Lemcon Philippines Incorporated is seeking a Network Operations / IT Support professional in Laguna, Philippines. The role focuses on monitoring network performance, ensuring system availability, responding to alarms, and resolving incidents with collaboration across vendors and field engineers.

The ideal candidate has a Bachelor's degree in a related field and at least 1 year of relevant experience, plus knowledge of networking concepts and monitoring tools.