NOC Engineer - 24/7 Network Ops & Incident Response

Staff4Me; Compostela; On-site; PHP 335,000 - 670,000; Full time

Benefits offered by this job

Free one meal a day

Health Insurance

Health Subsidy

Emergency Loan and Other Financial    

Free snacks and beverages

Job summary

Staff4me in Cebu City, Philippines seeks a Network Operations Center (NOC) Engineer to ensure 24/7 availability of network infrastructure. You will monitor, analyze performance, respond to incidents, and coordinate with cross-functional teams to meet SLAs.

The role requires 1+ year of NOC experience, strong communication, and willingness to work rotating shifts onsite. CCNA/CCNP or equivalent is preferred, and hands-on monitoring experience is essential.

Qualifications

• Bachelor's degree in Computer Science, IT, or related field.
• 1+ year of network operations or NOC experience.
• CCNA/CCNP or equivalent certifications preferred.

Responsibilities

• Monitor infrastructure using SolarWinds, PRTG, Nagios, Zabbix, and Cosmos.
• Respond to alerts and outages within SLA timeframes.
• Perform triage, diagnosis, and incident lifecycle management.
• Coordinate with Tier 1–4, vendors, and bridge calls during major incidents.
• Configure routers, switches, firewalls, and VPNs; apply patches.
• Maintain network documentation and post-incident RCA reports.
• Support field technicians and dispatch operations as needed.
• Ensure security event monitoring and compliance with policies.

Skills

Communication

Problem-solving

Team collaboration

Time management

Incident management

Prioritization

Calm under pressure

Education

Bachelor's degree in Computer Science/IT or related field

Tools

SolarWinds

PRTG

Nagios

Zabbix

Cosmos

Job description

Staff4me in Cebu City, Philippines seeks a Network Operations Center (NOC) Engineer to ensure 24/7 availability of network infrastructure. You will monitor, analyze performance, respond to incidents, and coordinate with cross-functional teams to meet SLAs.

The role requires 1+ year of NOC experience, strong communication, and willingness to work rotating shifts onsite. CCNA/CCNP or equivalent is preferred, and hands-on monitoring experience is essential.