NOC Director (Network Operation Center Director)

PFOCN Philippine Fiber Optic Cable Network; Philippines; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

PFOCN Philippine Fiber Optic Cable Network is seeking a senior core and transmission network engineer to lead nationwide architecture planning above the OLT level and oversee related projects.

You will drive preventive maintenance, interconnection with external partners, IP traffic testing, fault recovery, and training for operations staff. This role requires coordination across teams to optimize service quality, reduce costs, and ensure secure, stable network operations across the Philippines.

Responsibilities

• Develop nationwide core network architecture planning above OLT level and lead execution of related engineering projects.
• Formulate and implement preventive maintenance plans for the nationwide core network, ensuring secure and stable operations.
• Lead and coordinate interconnection and interoperability projects with external partner networks.
• Establish IP traffic testing standards, conduct acceptance tests, and monitor traffic utilization.
• Drive company-wide initiatives to enhance service quality, optimize costs, and improve operational efficiency.
• Organize, manage, and implement technical training for network operations staff.
• Supervise batch inspection and acceptance testing of newly deployed ONUs.
• Collaborate with teams to analyze customer complaints, identify root causes, and deliver service quality improvements.
• Oversee nationwide IP address planning, allocation records, and VLAN planning.
• Manage software upgrades for core network equipment including CR, BRAS, switches, and GPON devices.
• Lead network optimization, troubleshooting, and fault recovery for core network, switches, and GPON devices.
• Handle customer single-point and multi-point network faults that cannot be resolved at the NOC level.
• Regularly consolidate fault reports and provide scheduled training on network concepts to relevant departments.

Skills

Core network design

Network maintenance

Troubleshooting

IP addressing

Job description

2.1.1 Core Network:

• (1) Develop nationwide core network architecture planning above OLT level in line with business growth, and lead the execution of related engineering projects.
• (2) Formulate and implement preventive maintenance plans for the nationwide core network, ensuring no major risks and safeguarding secure and stable network operations.
• (3) Lead and coordinate interconnection and interoperability projects with external partner networks.
• (4) Establish IP traffic testing standards, conduct acceptance tests, and continuously monitor traffic utilization.
• (5) Drive company-wide initiatives to enhance service quality, optimize costs, and improve operational efficiency.
• (6) Organize, manage, and implement technical training and support programs for network operations staff.
• (7) Supervise batch inspection and acceptance testing of newly deployed ONUs.
• (8) Collaborate with teams to analyze customer complaints, identify root causes, and deliver service quality improvements.
• (9) Oversee nationwide IP address planning, allocation records, and VLAN planning.
• (10) Manage software upgrades for core network equipment, including CR, BRAS, switches, and GPON devices.
• (11) Lead network optimization, troubleshooting, and fault recovery for core network, switches, and GPON devices.
• (12) Handle customer single-point and multi-point network faults that cannot be resolved at the NOC level.
• (13) Regularly consolidate and summarize fault reports, and provide scheduled training to related departments on network concepts and knowledge.

2.1.2 Transmission Network

• (1) Support the implementation of nationwide transmission network projects in accordance with approved planning schemes.
• (2) Execute preventive maintenance plans for the transmission network to eliminate potential risks and ensure secure and stable operation.
• (3) Troubleshoot and resolve daily network incidents, ensuring network integrity and resilience.
• (4) Conduct monthly inspections of transmission line performance and execute necessary optimization measures.
• (5) Respond to and manage major network emergencies, ensuring rapid recovery and service continuity.
• (6) Develop and implement transmission resource allocation plans to meet evolving business requirements.
• (7) Collaborate with other departments to conduct root cause analysis of customer complaints and implement corrective actions to improve service quality.
• (8) Summarise and document fault cases on a regular basis, and conduct periodic training sessions on network knowledge for relevant teams.