Network Operations Engineer I

Converge ICT Solutions Inc.; Pasig; On-site; PHP 240,000 - 360,000; Full time

Job summary

Converge ICT Solutions Inc. is seeking an entry-level to developing Network Engineer to support Access Network Management (ANM) operations in the Philippines, with a focus on BRAS, GPON/OLT, Access, and Aggregation infrastructure.

You will work closely with NOC, FNO, field teams, vendors, and other engineering groups to monitor, troubleshoot, and perform standard network activities. The role involves handling BAU tickets, basic troubleshooting of GPON/OLT/BRAS, and assisting with migration,

Qualifications

• Basic to intermediate knowledge of IP Networking.

Responsibilities

• Monitor Access Network devices, links, alarms, and network performance.
• Handle and troubleshoot assigned BAU tickets and network issues.
• Perform basic troubleshooting of GPON/OLT and BRAS-related issues.
• Analyze basic connectivity, service, VLAN, interface, and link issues.
• Support troubleshooting of subscriber/service-related problems.
• Perform standard network configuration and provisioning activities based on approved procedures.
• Support GPON/OLT migration, integration, replacement, and expansion activities.
• Support BRAS-related activities, including basic connectivity and service troubleshooting.
• Assist in network migration, link activation, equipment replacement, and other implementation activities.
• Execute assigned MOP activities and follow implementation procedures.
• Coordinate with NOC, FNO, field operations, vendors, and other teams for issue resolution.
• Monitor network utilization and identify potential congestion or capacity concerns.
• Maintain proper ticket updates and technical documentation.
• Escalate complex or critical issues to Engineer 2 or higher-level engineers.
• Participate in scheduled maintenance, implementation, and after-hours activities when required.
• Follow network security, change management, and operational procedures.

Skills

IP Networking

TCP/IP

VLAN & Ethernet

Routing fundamentals

Troubleshooting basics

GPON/OLT basics

BRAS basics

Network diagrams

CLI basics

MOPs & procedures

Ticket management

Huawei/ZTE/Nokia access network

MPLS knowledge

Network monitoring tools

Linux basics

CCNA/HCIA certs

Tools

GPON/OLT equipment

Network monitoring tools

Job description

Engineer 1 is an entry-level to developing network engineer responsible for day-to-dayAccess Network Management (ANM)operations, including monitoring, ticket handling, basic troubleshooting, and execution of standard network activities under established procedures.

The role will primarily supportBRAS, GPON/OLT, Access, Aggregation, and related network infrastructureand will work closely with NOC, FNO, field teams, vendors, and other engineering teams.

Key Responsibilities

• Monitor Access Network devices, links, alarms, and network performance.

• Handle and troubleshoot assigned BAU tickets and network issues.

• Perform basic troubleshooting ofGPON/OLT and BRAS-related issues.

• Analyze basic connectivity, service, VLAN, interface, and link issues.

• Support troubleshooting of subscriber/service-related problems.

• Perform standard network configuration and provisioning activities based on approved procedures.

• SupportGPON/OLT migration, integration, replacement, and expansion activities.

• SupportBRAS-related activities, including basic connectivity and service troubleshooting.

• Assist in network migration, link activation, equipment replacement, and other implementation activities.

• Execute assigned MOP activities and follow implementation procedures.

• Coordinate with NOC, FNO, field operations, vendors, and other teams for issue resolution.

• Monitor network utilization and identify potential congestion or capacity concerns.

• Maintain proper ticket updates and technical documentation.

• Escalate complex or critical issues to Engineer 2 or higher-level engineers.

• Participate in scheduled maintenance, implementation, and after-hours activities when required.

• Follow network security, change management, and operational procedures.

Qualification

Must Have:

• Basic to intermediate knowledge ofIP Networking

• TCP/IP fundamentals

• VLAN and Ethernet

• Routing fundamentals

• Basic troubleshooting methodology

• GPON / OLT fundamentals

• BRAS fundamentals

• Basic understanding of subscriber/access network architecture

• Ability to read and understand network diagrams

• Basic CLI knowledge

• Ability to follow MOPs and implementation procedures

• Basic ticket and incident management

Advantage:

• Huawei/ZTE/Nokia access network experience

• Experience with GPON/OLT

• Experience with BRAS/BNG

• MPLS knowledge

• Network monitoring tools

• Basic Linux knowledge

• CCNA/HCIA or equivalent certification