IT Network Admin Lead

Filinvest Business Services Corporation; Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Filinvest Business Services Corporation is seeking a Network Supervisor to oversee daily operations and to ensure the availability, security, and performance of the organization’s network infrastructure. You will guide the network team, manage incidents, and coordinate LAN/WAN, Wi‑Fi, VPN, SD‑WAN, firewall, and ISP‑related issues.

You will lead and mentor network engineers, review changes, maintain network diagrams, and prepare status reports.

Responsibilities

• Oversee daily operation of LAN, WAN, Wi-Fi, Internet, VPN, and data center networks.
• Monitor network performance, availability, and capacity to ensure optimal service levels.
• Respond to network incidents with minimal downtime and timely resolutions.
• Review and approve network maintenance activities and change requests.
• Lead, mentor, and evaluate Network Engineers and Network Associates.
• Conduct performance reviews, coaching sessions, and skills development.
• Oversee configuration and maintenance of routers, switches, and wireless access points.

Job description

Job Summary

The Network Supervisor is responsible for overseeing the daily operation, availability, security, and performance of the organization’s network infrastructure. The role supervises and provides technical guidance to the network team, manages network incidents and escalations, and ensures timely resolution of LAN/WAN, Wi‑Fi, VPN, SD‑WAN, firewall, and ISP‑related issues.

Duties and Responsibilities

Network Operations Management

• Supervise the daily operation of LAN, WAN, Wi‑Fi, Internet, VPN, and data center network services.
• Monitor network performance, availability, and capacity.
• Ensure minimal downtime and rapid response to network incidents.
• Review and approve network maintenance activities and change requests.

Team Leadership and Supervision

• Lead, mentor, and evaluate Network Engineers and Network Associates.
• Conduct performance reviews, coaching sessions, and skills development programs.

Network Administration and Maintenance

• Oversee configuration and maintenance of:
  • Routers
  • Switches
  • Wireless Access Points
  • Ensure firmware and software updates are properly implemented.

Documentation and Reporting

• Maintain accurate network diagrams and technical documentation.
• Prepare management reports, project updates, and operational status reports.
• Develop and update standard operating procedures (SOPs) and MOPs.
• Conduct regular inventory audits of network assets.

Vendor and ISP Management

• Manage relationships with telecom providers and technology vendors.
• Evaluate vendor performance and service-level commitments.
• Coordinate support contracts, warranties, and service escalations.

Budget and Resource Planning

• Assist in preparing network-related budgets and procurement plans.
• Recommend technology improvements and cost-optimization initiatives.
• Plan future capacity and infrastructure requirements.

Business Continuity and Disaster Recovery

• Ensure network redundancy and high availability.
• Support disaster recovery planning and testing.
• Validate backup connectivity and failover mechanisms.