Nightshift Customer Service Pro - Onsite in Novaliches

TTEC; Quezon City; On-site; PHP 260,000 - 360,000; Full time

Job summary

TTEC is hiring a Customer Service Representative - Nightshift, onsite in Novaliches. This role is based at Level 1 Robinsons Place Novaliches, 1199 Quirino Highway, Quezon City, Philippines, and offers the chance to grow within a global team.

You'll handle customer inquiries, conduct product research to resolve issues, and communicate clearly to ensure a remarkable customer experience every day.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Verbal communication

Business writing

Product knowledge

Computer skills

BPO experience

Education

Senior high school or 2 years in college

Job description

TTEC is hiring a Customer Service Representative - Nightshift, onsite in Novaliches. This role is based at Level 1 Robinsons Place Novaliches, 1199 Quirino Highway, Quezon City, Philippines, and offers the chance to grow within a global team.

You'll handle customer inquiries, conduct product research to resolve issues, and communicate clearly to ensure a remarkable customer experience every day.