Nightshift CSR - Novaliches: Elevate Customer Experience

TTEC; Quezon City; Vor Ort; PHP 268.000 - 357.000; Vollzeit

Zusammenfassung

TTEC in the Philippines invites you to join as a Customer Service Representative - Nightshift, working onsite in Novaliches. You’ll be part of delivering human-centered support at Robinsons Place Novaliches, Quezon City, helping customers through inquiries and issues.

The role requires at least a senior high school diploma or some college, and a minimum of three months in a BPO. Strong verbal and written communication, product knowledge, and computer skills are essential.

Qualifikationen

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Aufgaben

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Kenntnisse

Verbal communication

Business writing

Product knowledge

Computer skills

Ausbildung

High school graduate

Some college

Jobbeschreibung

TTEC in the Philippines invites you to join as a Customer Service Representative - Nightshift, working onsite in Novaliches. You’ll be part of delivering human-centered support at Robinsons Place Novaliches, Quezon City, helping customers through inquiries and issues.

The role requires at least a senior high school diploma or some college, and a minimum of three months in a BPO. Strong verbal and written communication, product knowledge, and computer skills are essential.